07/28/2025
Industry-specific CRM: which solution fits your niche?
In today’s competitive and fast-evolving business landscape, managing customer relationships effectively is crucial for success. Customer relationship management (CRM) systems help businesses streamline sales, marketing, and customer service efforts. However, with an overwhelming variety of CRM solutions on the market, […]
07/27/2025
How AI can prevent fraud in loyalty and coupon programs
Loyalty and coupon programs have become essential marketing tools for businesses seeking to attract and retain customers. These programs encourage repeat purchases and foster brand loyalty by rewarding customers with points, discounts, or exclusive offers. However, as these programs grow […]
07/26/2025
Automating event registration and check-in with Telegram bots
Introduction: Why automation matters for event management Events today are more complex and demanding than ever. From conferences with thousands of attendees to exclusive VIP dinners, managing registrations and check-ins can quickly become a logistical nightmare. Traditional manual systems often […]
07/25/2025
Speed vs security: balancing AI model latency in fintech apps
In fintech, milliseconds can make or break a customer relationship. A transaction that takes too long risks abandonment. A security flaw in an AI model can cost millions – or worse, destroy trust. This creates one of the toughest dilemmas […]
07/24/2025
How to build AI-driven customer loyalty journeys in retail apps
In the age of hyper-personalization, traditional loyalty programs are no longer enough to engage and retain customers. Punch cards and generic discounts don’t resonate with modern shoppers who expect brands to know their preferences and anticipate their needs. This is […]
07/23/2025
Enhancing CRM analytics with AI: predictive metrics to track
Customer Relationship Management (CRM) systems have long been essential for managing relationships and streamlining workflows. But in an era of fast-changing customer behaviors and high competition, traditional CRM analytics fall short. They provide snapshots of past activities but often lack […]
