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Written by:

NICK BULAIENKO

CTO OF BAZU COMPANY

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A futuristic figure with a headset works at a holographic control panel with glowing charts, representing BAZU's use of AI agents for B2C customer support.

Leveraging AI agents for B2C customer support

Why B2C businesses are turning to AI for customer support In today’s fast-paced digital environment, B2C companies are expected to deliver instant, personalized support – 24/7. The problem? Human teams alone often struggle to meet these demands without high costs […]
A friendly white robot with blue eyes stands in front of a holographic interface, showcasing BAZU's guide to adding payment functionality with fiat and crypto options to Telegram bots.

Adding payment functionality to Telegram bots: fiat and crypto options

Telegram bots have quickly become one of the most powerful tools for businesses looking to engage customers directly. From automating support to managing loyalty programs and e-commerce, bots allow brands to stay in their audience’s pocket – literally. But the […]
A hand interacts with a holographic dashboard displaying colorful charts and a pie chart, representing BAZU's guide on designing KPI-triggered CRM alerts to boost sales.

How to design KPI-triggered CRM alerts to boost sales

In today’s fast-paced sales environment, the difference between catching a hot lead and losing them often comes down to timing. Tracking sales performance manually creates delays – and missed opportunities. The solution? KPI-triggered CRM alerts: automated notifications that tell your […]
A futuristic holographic interface with a central human figure and glowing blue and purple elements highlights BAZU's use of AI for multilingual customer support.

Leveraging AI for multilingual customer support: the ultimate guide for global businesses

In 2025, businesses are no longer confined by borders. Your customers may be in Tokyo, São Paulo, Paris, or New York – all in the same day. But with this global reach comes a critical challenge: language barriers. A customer […]
A focused businesswoman in a suit stands in the foreground of a busy office, symbolizing BAZU's use of AI for hyper-efficient B2B lead scoring.

Using AI for hyper‑efficient B2B lead scoring

In today’s hyper-competitive B2B landscape, generating leads isn’t the hardest part anymore. Most businesses already have plenty of prospects coming in through their websites, email campaigns, and social media. The real challenge? Figuring out which leads are worth your team’s […]
A white robot with glowing blue eyes paints on a colorful canvas, illustrating BAZU's use of AI to prevent fraud in loyalty and coupon programs.

How AI can prevent fraud in loyalty and coupon programs

Loyalty and coupon programs have become essential marketing tools for businesses seeking to attract and retain customers. These programs encourage repeat purchases and foster brand loyalty by rewarding customers with points, discounts, or exclusive offers. However, as these programs grow […]
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